Office Manager

Job overview

The Office Manager role is onsite in Emporia, VA. Compensation is $15–$17 per hour. The position supervises one Jackson Hewitt office or kiosk and supports the company’s tax-preparation services for clients. The office manager coordinates staffing, schedules, administrative work, and service quality while helping maximize customer service and sales. The role also monitors office productivity and tax-return processes, maintains filing systems, and supports timely distribution of refund checks.

What you'll do

• Supervise seasonal staff
• communicate recruiting and hiring status
• support customer service and sales
• perform administrative functions
• develop and monitor work schedules
• monitor performance and quality
• review productivity and discount reports
• maintain tax-return filing systems
• print and distribute client refund checks
• follow up with clients whose returns are void or on hold.

What we're looking for

Skills & competencies

office manager

store supervisor

tax preparation

office operations

staff supervision

customer service

seasonal staff

emporia va

jackson hewitt

$15–$17/hour

Work arrangement

• Weekend coverage required

Benefits & perks

• Opportunity for advancement
• training and development
• 401(k)
• 401(k) matching
• flexible schedule.

About the employer

Jackson Hewitt - 3451 is hiring for this role. Industry: Tax Preparation Services. Sector: 54.