Medical Front Office Concierge

Job overview

The Medical Front Office Concierge works onsite in Naples, FL, and must be willing and able to travel to Collins Vision offices in Naples, Fort Myers, and Punta Gorda. Compensation is not specified. The role supports the patient experience at Collins Vision, a growing ophthalmology practice. The concierge helps create a welcoming and organized patient visit by managing check-in, patient records, insurance verification, scheduling, payments, and front-office communication. The position supports efficient practice operations and patient service across the listed offices.

What you'll do

• Greet and check in patients
• monitor the reception area
• review forms and patient information
• update demographic and insurance records
• verify coverage, benefits, referrals, and authorizations
• answer calls
• schedule appointments and testing
• collect payments
• review fee sheets and enter charges
• document and follow up on missed appointments
• support the front-office team.

What we're looking for

Skills & competencies

medical front office

patient concierge

ophthalmology

patient check-in

insurance verification

appointment scheduling

patient payments

medical office experience

naples fl

fort myers

punta gorda

collins vision

Work arrangement

• Weekend coverage required

Benefits & perks

• Eligible team members may receive employer-contributed health insurance, supplemental disability and life insurance, 401(k) with employer matching, paid time off, paid training and continuing education, employee discounts, and team-building activities.

Why this role

Travel to offices in Naples, Fort Myers, and Punta Gorda is required.

About the employer

Collins Vison is hiring for this role. Industry: Offices of All Other Miscellaneous Health Practitioners. Sector: 62.