Business Development Center (BDC) Manager

Job overview

The Business Development Center (BDC) Manager role is onsite in Sheffield Village, OH. Compensation is described as very competitive but no numeric amount is specified. The position supports the Internet Department at Mike Bass Ford-Mazda, a family-owned dealership. The manager leads the BDC team and develops processes for handling sales leads. The role oversees professional follow-up, digital lead tools, CRM and equity-mining systems, and performance tracking for sales and marketing efforts.

What you'll do

• Manage BDC operations and staffing
• develop lead processes, email templates, and phone scripts
• oversee lead responses and follow-up
• manage digital lead-generation tools
• champion CRM and equity-mining tools
• assist with tracking sales and marketing performance and managing digital marketing strategies.

What we're looking for

Skills & competencies

bdc manager

business development center

automotive

dealership

internet sales

lead management

crm

digital marketing

sheffield village oh

mike bass ford

team management

customer follow-up

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision plans
• 401(k)
• life insurance
• vehicle purchase discounts
• paid holidays and PTO
• continuing education and training.

Why this role

Dealership benefits listed include medical, dental, and vision plans; 401(k); life insurance; vehicle purchase discounts; paid holidays and PTO; continuing education and training.

About the employer

Mike Bass Ford is hiring for this role. Industry: New Car Dealers. Sector: 44.