Front Desk Coordinator and New Client Scheduler

Job overview

The Front Desk Coordinator and New Client Scheduler role is an onsite, full-time position in Bethesda, MD. Pay is $19–$20 per hour. The coordinator supports National Therapy Center's pediatric therapy services for children and families across Montgomery County.

What you'll do

• Greet clients and families, manage check-in and check-out, schedule new appointments, maintain records, and assist with intake documentation.
• Verify insurance coverage and authorizations, communicate benefits and responsibilities, answer calls and messages, collect copays, maintain HIPAA-compliant records, track paperwork, coordinate referrals, and work with therapists, administrative staff, and billing.

What we're looking for

Skills & competencies

front desk coordinator

new client scheduler

full-time

bethesda md

national therapy center

pediatric therapy

spanish required

client scheduling

insurance verification

hipaa

medical office

family support

$19–$20/hr

Work arrangement

• Weekend coverage required

Why this role

Fluency in Spanish is required; the posting also describes communication with families in Spanish or Amharic. A high school diploma or equivalent and at least two years of medical-office or similar healthcare experience are required.

About the employer

National Therapy Center is hiring for this role. Industry: Offices of Physical, Occupational and Speech Therapists, and Audiologists. Sector: 62.