Workers’ Compensation Claims Management Specialist

Job overview

The Workers’ Compensation Claims Management Specialist role is listed in Bulverde, TX, and requires the candidate to be located in a Central Time Zone. The work arrangement is not specified in the posting, and compensation is not specified. The role supports SWBC clients and injured employees through the workers’ compensation process. The specialist coordinates claims from initial injury reporting through resolution and closure, serving as a liaison among clients, employees, carriers, adjusters, medical providers, HR, and payroll. Through claim monitoring, documentation, return-to-work coordination, and clear guidance, the role helps facilitate efficient claim outcomes and customer service.

What you'll do

• Coordinate and manage workers’ compensation claims from injury reporting through closure
• liaise with client companies, injured employees, carriers, adjusters, medical providers, payroll, HR, and internal stakeholders
• explain procedures, reporting requirements, return-to-work programs, resources, and responsibilities
• coordinate documentation, wage reporting, communications, and return-to-work activities
• monitor claim progress
• review claim status and participate in client claim reviews
• assist with claims history, loss trend, and risk information
• maintain accurate records and reporting
• maintain necessary certifications.

What we're looking for

Skills & competencies

workers’ compensation

claims management

claims coordination

return-to-work

insurance carriers

claim adjusters

client relations

spanish bilingual required

central time zone

bulverde tx

swbc peo

claims documentation

risk management

Work arrangement

• Weekend coverage required

Why this role

Central Time Zone location required; Spanish bilingual ability required; four years of claims management or related experience required; bachelor’s degree preferred.

About the employer

SWBC PEO is hiring for this role. Industry: Professional Employer Organizations. Sector: 56.