Internal Advisor - Mercedes-Benz of McKinney

Job overview

The Internal Advisor role is onsite in McKinney, TX, and pays $18 per hour. The position supports the service operation at Mercedes-Benz of McKinney, part of the Sonic Automotive dealership group. The advisor coordinates service appointments and customer communication throughout repairs, prepares estimates, obtains authorization for additional work, and advises customers on vehicle maintenance. The role helps the service department deliver clear, timely repair updates and maintain customer satisfaction.

What you'll do

• Schedule service appointments
• greet customers
• prepare written labor and parts estimates and establish promised times
• monitor repair progress and communicate changes
• obtain authorization for additional repairs
• test-drive vehicles or refer them to a test technician as needed
• advise customers on maintenance
• follow safety and regulatory requirements.

What we're looking for

Skills & competencies

internal advisor

mercedes-benz of mckinney

mckinney tx

sonic automotive

automotive service

service appointments

repair estimates

customer communication

repair authorization

vehicle maintenance

customer satisfaction

$18 per hour

dealership experience

high school diploma or equivalent

Work arrangement

• Weekend coverage required

About the employer

Sonic Automotive is hiring for this role. Industry: New Car Dealers. Sector: 44.