Customer Service Representative, Insurance

Job overview

The Customer Service Representative, Insurance role is onsite in Grand Junction, CO, and pays $17–$21 per hour. The role supports customers of Farmers Insurance - Jesse Dryer Agency through onboarding and service after the sale. The representative helps clients understand their insurance plans, answers questions, resolves issues, and may cross-sell additional products for commission. Accurate account management and clear communication help customers feel supported.

What you'll do

• Assist new customers with onboarding and understanding insurance plans
• provide ongoing post-sale support
• answer questions and resolve issues
• cross-sell additional products for commission
• use CRM systems and other tools to manage accounts
• build product and policy knowledge
• and maintain reliable attendance and professional customer interactions.

What we're looking for

Skills & competencies

customer service representative

insurance

customer onboarding

policy support

crm systems

cross-selling

grand junction co

farmers insurance

$17–$21/hr

paid time off

retirement plan

evenings off

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid time off, retirement plan, hands-on training, and career growth opportunities.

Why this role

The posting lists paid time off, a Monday–Friday schedule, evenings off, a retirement plan, hands-on training, and career growth opportunities.

About the employer

Farmers Insurance - Jesse Dryer Agency is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.