Guest Service Representative
Employment type
Full-time
Work setting
On-site
Location
Anchorage, AK
Schedule
Day shift
Posted
You'll be redirected to the employer's application page.
Job overview
The Guest Service Representative is an onsite position based in Anchorage, AK, with compensation not specified. This role supports the Fairfield Inn & Suites Anchorage, managed by Northwest x Southern Hospitality. The role exists to ensure guest satisfaction through efficient check-in/out and service coordination. The representative serves as the primary contact for guests, providing assistance and resolving issues to ensure a pleasant stay.
What you'll do
- Coordinate guest check-in and check-out.
- Serve as the primary contact for guest inquiries and issue resolution.
- Coordinate with hotel staff to meet guest needs.
- Maintain accurate records.
- Multitask in a fast-paced environment.
What we're looking for
- Skills & competencies
- full-timeanchorage akguest servicehospitalityfront deskhotelnorthwest x southern hospitalitycustomer serviceday shifttravel discounts
- Work arrangement
- Weekend coverage required
Benefits & perks
- Medical, dental, vision, 401k, paid time off, and travel discounts.
Why this role
Potential for advancement to other NSH properties; travel discounts.
About the employer
Northwest x Southern Hospitality is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.
Additional details
- Industry sector
- 72
- Industry
- Hotels (except Casino Hotels) and Motels
- Occupation code
- 43-4081.00
You'll be redirected to the employer's application page.
Listing ID: 6ddccf99-d25b-47fa-8fe8-3d66901edeb1