Personal Lines Account Manager

Job overview

The Personal Lines Account Manager role is onsite in Houston, TX. Compensation is not specified. Carroll Insurance Agency provides risk management and employee benefits services and has expanded its expertise across several industries. The account manager serves as the primary contact for a portfolio of personal insurance clients, supporting retention through renewals, coverage reviews, policy service, and claims guidance. The role also identifies coverage needs and account-growth opportunities while coordinating with carriers, producers, and internal teams.

What you'll do

• Manage client relationships and renewals
• conduct coverage reviews and exposure analysis
• identify coverage gaps and recommend solutions
• maintain renewal workflows and documentation
• identify account-rounding and cross-selling opportunities
• process policy changes and endorsements
• assist with new-client onboarding and policy issuance
• coordinate with carriers on claims and policy issues
• maintain accurate records and support team initiatives.

What we're looking for

Skills & competencies

personal lines

account manager

houston tx

carroll insurance agency

insurance

client relationships

policy renewals

coverage reviews

policy service

claims coordination

texas p&c license

cross-selling

Work arrangement

• Weekend coverage required

Why this role

The posting requires an active Texas Property and Casualty license and at least three years of personal lines insurance experience.

About the employer

Carroll Insurance Agency Ltd is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.