Senior Bilingual Customer Service Representative
Employment type
Full-time
Work setting
On-site
Location
New Braunfels, TX
Schedule
Day shift
Posted
You'll be redirected to the employer's application page.
Job overview
The Senior Bilingual Customer Service Representative role is onsite in New Braunfels, TX. Compensation is not specified. CentroMed provides comprehensive health and dental care and works to improve family well-being through compassionate community healthcare. The representative welcomes patients, manages registration and patient financial reviews, and supports clinic access and service. The role also helps maintain accurate billing, collections, eligibility, and reporting processes so patients and clinical teams can navigate care.
What you'll do
- Welcome and assist patients and visitors
- register patients and families
- enter and reconcile charges and payments
- answer telephones
- explain insurance and eligibility programs
- schedule appointments
- collect and secure payments
- conduct intake and financial interviews
- maintain electronic health records
- follow up on no-shows as directed
- train students and clerks
- determine eligibility for special programs
- assist with clerk scheduling
- notify clinicians of observed emergencies.
What we're looking for
- Skills & competencies
- senior customer service representativebilingual english-spanishpatient registrationhealthcare customer serviceclinic operationspatient financial reviewsinsurance eligibilitynew braunfels txcentromedelectronic health recordshigh school diplomamedical assistant certification preferred
- Work arrangement
- Weekend coverage required
Benefits & perks
- Health, dental, vision, and life insurance
- 403(b) with company match
- disability coverage
- FSA
- EAP
- travel reimbursement
- paid holidays and PTO
- career development opportunities. Benefits start after 30 days.
Why this role
The role requires bilingual English/Spanish ability and includes patient registration, financial reviews, and clinic support responsibilities.
About the employer
El Centro Del Barrio is hiring for this role. Industry: Offices of Physicians (except Mental Health Specialists). Sector: 62.
Additional details
- Industry sector
- 62
- Industry
- Offices of Physicians (except Mental Health Specialists)
- Occupation code
- 43-4051.00
You'll be redirected to the employer's application page.
Listing ID: 6d9d56bc-0f94-468b-8aee-f9b9c3c6651c