Customer Engagement Specialist
Employment type
Full-time
Work setting
On-site
Location
Northborough, MA
Schedule
Day shift
Posted
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Job overview
The Customer Engagement Specialist is an onsite role based in Northborough, MA. Compensation is not specified. This position supports the sales department at Renewal by Andersen | Esler Companies, a leader in the window and door industry. The role involves reconnecting with past customers to help them explore additional projects. The specialist builds trust, schedules appointments with Sales Consultants, and generates referrals through positive customer interactions.
What you'll do
- Call existing customers.
- Schedule appointments with Sales Consultants.
- Generate referrals.
- Build trust through listening and asking questions.
- Document customer interactions.
- Partner with management to resolve concerns.
- Work toward performance goals.
What we're looking for
- Skills & competencies
- full-timeday shiftnorthborough mainside salescustomer servicerenewal by andersenesler companiesno on-callno travelno degree required
- Work arrangement
- Weekend coverage required
Benefits & perks
- Medical, Dental, and Vision Insurance, Teammate Assistance Plan, Tuition Reimbursement, 401k with 50% match, Paid Time Off, Company Paid Holidays, Paid Volunteer Time.
Why this role
Includes tuition reimbursement and paid volunteer time.
About the employer
Renewal by Andersen | Esler Companies is hiring for this role. Industry: Marketing Consulting Services. Sector: 54.
Additional details
- Industry sector
- 54
- Industry
- Marketing Consulting Services
- Occupation code
- 41-3091.00
You'll be redirected to the employer's application page.
Listing ID: 6d983397-b4f5-4283-a44f-a89fb1e8df10