Product Manager - Contact Center Authentication

Job overview

The Product Manager role is an onsite position located in Fairfax, VA. Compensation is not specified in the listing. This role is responsible for leading the contact center identity and voice fraud offering. The manager contributes to the team by defining the product roadmap, translating operational needs into technical requirements, and driving revenue through differentiated product modules.

What you'll do

• Own the product roadmap for contact center identity and voice fraud.
• Translate operational realities into product requirements.
• Compete effectively against market alternatives.
• Define success metrics and drive fraud use cases.
• Partner with engineering and design teams.

What we're looking for

Skills & competencies

full-time

day shift

fairfax va

product manager

identity

voice biometrics

fraud prevention

contact center

saas

onsite

Work arrangement

• Weekend coverage required

Why this role

Focus on voice biometrics, synthetic voice detection, and fraud prevention.

About the employer

Daon Inc is hiring for this role. Industry: Custom Computer Programming Services. Sector: 54.