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ServiceNow Business Analyst

Macpower Digital Assets Edge Private Limited · Remote · ServiceNow implementation and process automation

Compensation

$60 – $60 /hr

Employment type

Full-time

Work setting

Remote

Location

Remote

Schedule

Day shift

Posted

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Job overview

The ServiceNow Business Analyst role is fully remote for applicants residing in Mountain or Pacific time zones and pays $60 per hour. The role bridges business users and technical teams to support ServiceNow solution design, configuration, and optimization.

What you'll do

  • Gather and document business requirements
  • design and optimize ServiceNow solutions across ITSM, ITOM, CSM, and CMDB
  • map processes and recommend improvements
  • create user stories and functional documentation
  • assist with configuration
  • support UAT and change management
  • communicate project status
  • and train end users.

What we're looking for

Skills & competencies
servicenow business analyst
fully remote
mst/pst time zones
itsm
itom
csm
cmdb
itil
uat
$60/hr
macpower digital assets edge
csa certification
Work arrangement
  • Weekend coverage required

Why this role

Requires ServiceNow Certified System Administrator certification and at least five years of business analyst experience, including three years focused on ServiceNow implementations and process automation. Occasional reimbursed client travel is noted.

About the employer

Macpower Digital Assets Edge Private Limited is hiring for this role. Industry: Employment Placement Agencies. Sector: 56.

Additional details

Industry sector
56
Industry
Employment Placement Agencies
Occupation code
13-1111.00
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