Patient Advocate Specialist (Hybrid, Spanish Bilingual)

Job overview

The Patient Advocate Specialist (Hybrid, Spanish Bilingual) role is based at New York-Presbyterian / Columbia University Irving Medical Center in New York, NY, with onsite coverage as needed. Compensation is not specified. Patient Funding Alternatives helps Medicaid-eligible and medically underserved patients access employer-sponsored coverage through its premium assistance enrollment service. The specialist engages eligible patients and families, explains the Health Insurance Premium Payment program, and manages enrollment cases from initial contact through handoff and ongoing eligibility support. The role helps patients navigate coverage options while maintaining accurate documentation and relationships with hospital staff.

What you'll do

• Identify and approach eligible patients
• explain HIPP
• gather authorizations and application documents
• collect accurate employer and plan information
• manage cases through enrollment
• verify ongoing eligibility and help resolve insurance issues
• maintain CRM records and HIPAA-compliant interaction notes
• represent PFA with hospital staff and community partners.

What we're looking for

Skills & competencies

patient funding alternatives

new york ny

patient advocate specialist

hybrid

spanish bilingual

hipp

medicaid

patient enrollment

case management

hospital relations

crm

hipaa

full-time

Work arrangement

• Weekend coverage required

Benefits & perks

• Employer-subsidized medical coverage, dental and vision, company-paid life and disability insurance, 401(k) with up to $2,000 annual match, flexible spending accounts, Employee Assistance Program, and wellness benefit.

Why this role

Full-time hybrid role with onsite coverage as needed; full Spanish bilingual proficiency required; weekly and monthly activity and results targets.

About the employer

Patient Funding Alternatives is hiring for this role. Industry: All Other Miscellaneous Ambulatory Health Care Services. Sector: 62.