Help Desk Technician
Compensation
$25 – $29 /hr
Employment type
Full-time
Work setting
On-site
Location
Menomonee Falls, WI
Schedule
Day shift
Posted
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Job overview
The Help Desk Technician role is onsite in Menomonee Falls, WI; the posting states a pay rate of $25–$29 per hour. IntelliPro Group provides talent acquisition and human resources solutions; this position supports end users in a client-facing environment. The technician troubleshoots hardware, software, application, and basic networking issues to support smooth IT operations. The role documents and escalates requests, installs and configures software and print drivers, monitors systems, and provides customer-focused technical assistance.
What you'll do
- Identify, manage, escalate, and resolve technical issues
- provide basic to intermediate client support
- troubleshoot applications, desktop and laptop software, hardware, and networking
- install and configure software, print drivers, and utilities
- monitor systems
- document issues and follow escalation processes
- deliver customer-focused support.
What we're looking for
- Skills & competencies
- help desk technicianmenomonee falls wiintellipro group$25–$29/hrit supporthardware troubleshootingsoftware troubleshootingnetworkingdesktop supportlaptop supportprint driversmicrosoft officecustomer service
- Work arrangement
- Weekend coverage required
Benefits & perks
- Comprehensive benefits package, subject to eligibility.
Why this role
The posting describes a contract position lasting three or more months.
About the employer
IntelliPro Group Inc. is hiring for this role. Industry: Employment Placement Agencies. Sector: 56.
Additional details
- Industry sector
- 56
- Industry
- Employment Placement Agencies
- Occupation code
- 15-1232.00
You'll be redirected to the employer's application page.
Listing ID: 6d7d2e6f-7d44-4a6d-bb01-f02c01ac6e6d