Remote Account Manager

Job overview

The Remote Account Manager role is remote from a dedicated home office, and the employee must reside in the United States. Compensation is not specified. Champion Tax Relief focuses on complex IRS back-tax problems for self-employed people and small business owners. This case-management-focused role keeps client engagements organized and progressing by maintaining accurate files, tracking deadlines, communicating with clients, and coordinating work across internal teams. Its purpose is to support timely, dependable service for clients navigating complex financial situations.

What you'll do

• Serve as the primary contact for assigned clients
• communicate by phone, email, and text
• gather documentation and provide updates
• maintain accurate case files and digital records
• track milestones and deadlines
• coordinate with internal teams
• follow up on missing information
• identify issues and help resolve obstacles
• schedule meetings and prepare documents.

What we're looking for

Skills & competencies

remote account manager

remote

united states

champion tax relief

client relationships

case management

project coordination

administrative support

client documentation

deadline tracking

microsoft office

google workspace

central time business hours

financial information confidentiality

Work arrangement

• Weekend coverage required

Why this role

Requires 3+ years of administrative experience and 3+ years of customer-facing or client-service experience, plus demonstrated remote-work experience and a dedicated, distraction-free workspace. Availability is required during Central Time Zone business hours.

About the employer

Champion Tax Relief, Inc. is hiring for this role. Industry: Tax Preparation Services. Sector: 54.