Customer Solutions Advocate

Job overview

The Customer Solutions Advocate is an onsite role based in Gainesville, TX, with compensation not specified. This position supports Nortex Communications by managing sales and support for company products and services. This role exists to provide high-quality customer service and drive sales growth. The advocate handles billing and service inquiries, promotes company offerings, and ensures customer satisfaction through effective communication and problem-solving.

What you'll do

• Respond to billing and service inquiries
• use sales techniques to promote products
• accurately quote charges
• process orders
• maintain client records
• perform general office duties.

What we're looking for

Skills & competencies

full-time

day shift

gainesville tx

customer service

sales

communications

advocate

office support

problem solving

telecommunications

Work arrangement

• Weekend coverage required

Benefits & perks

• Full benefits package, commission opportunities.

Why this role

Commission opportunities available; full benefits package.

About the employer

Nortex Communications is hiring for this role. Industry: Wireless Telecommunications Carriers (except Satellite). Sector: 51.