Case Manager — Supportive Housing

Job overview

The Case Manager — Supportive Housing role is fully on-site at a residential property in San Francisco, CA. Compensation is described as competitive and commensurate with experience; no numeric salary is specified. The role supports residents in affordable and supportive housing communities. The case manager helps residents maintain housing stability, connect with community resources, and pursue personal goals. Through individualized service plans, ongoing case management, advocacy, and coordination with property staff, the role contributes to resident well-being and eviction prevention.

What you'll do

• Conduct intake assessments and develop individualized service plans
• provide ongoing case management, check-ins, home visits, and goal tracking
• connect residents with mental health, substance use, healthcare, benefits, employment, legal, and food resources
• address lease compliance and neighbor concerns and provide crisis intervention
• collaborate with property management to prevent eviction
• coordinate community activities
• maintain confidential case notes
• participate in team meetings and training
• respond to on-site emergencies using trauma-informed approaches
• advocate for residents with external systems.

What we're looking for

Skills & competencies

case manager

supportive housing

affordable housing

resident services

housing stability

case management

trauma-informed care

housing first

san francisco ca

agility recruiting

community resources

occasional evening or weekend hours

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision insurance
• paid vacation, sick leave, and holidays
• retirement plan with employer contribution
• professional development and training.

Why this role

Embedded daily at the residential property; supports affordable and supportive housing residents; occasional evening or weekend hours may be needed for events or emergencies.

About the employer

Agility Recruiting is hiring for this role. Industry: Other Individual and Family Services. Sector: 62.