Operations Associate, Jackpocket

Job overview

The Operations Associate, Jackpocket, is an onsite role based in Westbrookville, NY. Compensation is not specified beyond the hourly rate of 17.00 USD, and this position supports the digital lottery courier product team at DraftKings. This role exists to manage the end-to-end customer lottery ticket order experience, ensuring accuracy and efficiency in fulfillment. The associate maintains system data, organizes workflows, and supports operational equipment to ensure seamless service delivery.

What you'll do

• Manage and process customer lottery ticket orders and redemptions
• update systems with real-time order statuses
• organize workflows to meet deadlines
• maintain printing and scanning equipment
• support various operational projects.

What we're looking for

Skills & competencies

full-time

day shift

westbrookville ny

draftkings

operations

lottery

fulfillment

onsite

no on-call

no weekends

entry level

Work arrangement

• Weekend coverage required

Benefits & perks

• Competitive hourly rate of 17.00 USD, benefits as applicable.

Why this role

Fast-paced fulfillment environment, digital lottery product focus, onsite operations.

About the employer

DraftKings is hiring for this role. Industry: Process, Physical Distribution, and Logistics Consulting Services. Sector: 54.