Engagement Coordinator

Job overview

The Engagement Coordinator is an onsite role based in Coralville, IA, with a pay range of $14.25 to $14.75 per hour. This position leads the frontline team to promote a highly satisfied customer experience. This role is responsible for training and mentoring associates on register transactions, maintaining cash controls, and ensuring optimized coverage at the frontline. The coordinator acts with integrity to adhere to company policies and promotes a welcoming store culture.

What you'll do

• Promote satisfied customer experience
• Drive customer loyalty
• Address customer concerns
• Train and mentor associates on policies
• Provide feedback on cashier performance
• Maintain cash controls
• Assign registers and coordinate breaks
• Audit paperwork
• Maintain frontline cleanliness
• Monitor equipment.

What we're looking for

Skills & competencies

full-time

day shift

coralville ia

retail

engagement

leadership

customer service

cashier

frontline

supervisory

$14.25-$14.75/hr

no on-call

no travel

Work arrangement

• Weekend coverage required

Benefits & perks

• Associate discount
• EAP
• 401(k) match
• medical/dental/vision
• HSA
• paid parental leave
• paid holidays/vacation/sick.

Why this role

Experience as a coordinator or previous retail/supervisory experience preferred.

About the employer

HomeGoods is hiring for this role. Industry: Commercial Banking. Sector: 52.