Service Representative — Benefits Administration
Employment type
Full-time
Work setting
On-site
Location
Dubuque, IA
Schedule
Day shift
Posted
You'll be redirected to the employer's application page.
Job overview
The Service Representative role is an onsite, full-time position in Dubuque, IA; compensation is not specified. SISCO, a Cottingham & Butler company, administers employee benefit plans for clients and members. Its service center is open Monday through Thursday from 7 a.m. to 7 p.m. and Friday from 7 a.m. to 5 p.m. The representative answers benefit-plan questions and processes medical and dental claims, using multiple record-keeping systems and learning technical plan information. The role supports SISCO’s client service by helping customers navigate benefits and handling claims accurately.
What you'll do
- Answer customer inquiries about benefit plans
- process medical and dental claims
- learn and retain technical information
- navigate multiple record-keeping systems.
What we're looking for
- Skills & competencies
- service representativebenefits administrationfull-timedubuque iasiscocottingham & butlercustomer servicemedical claimsdental claimslife and health licensepaid study time
- Work arrangement
- Weekend coverage required
Benefits & perks
- Medical, dental, and vision insurance
- FSA or HSA
- 401(k) match
- paid time off and holidays
- disability and life insurance
- parental leave
- subsidized parking.
Why this role
Life and Health licensing is preferred, or the employee may obtain it within 180 days with paid study time; most listed benefits start on day one.
About the employer
Cottingham & Butler is hiring for this role. Industry: All Other Insurance Related Activities. Sector: 52.
Additional details
- Industry sector
- 52
- Industry
- All Other Insurance Related Activities
- Occupation code
- 43-4051.00
You'll be redirected to the employer's application page.
Listing ID: 6d32047b-170a-4cf2-9100-404da2c7bf8b