Part-Time Guest Service Representative

Job overview

The Part-Time Guest Service Representative role is onsite in Frederick, MD. Compensation is not specified. The position supports front-office operations at Hilton Garden Inn - Frederick and helps guests have an enjoyable stay. The role exists to provide efficient, courteous assistance throughout the guest experience. It contributes to guest satisfaction by handling check-in and checkout, inquiries, complaints, payments, and accurate records while coordinating with other team members.

What you'll do

• Check guests in and out
• answer inquiries and provide local-area information
• assist with guest complaints and issues
• process payments and maintain accurate records
• collaborate with team members to support guest satisfaction.

What we're looking for

Skills & competencies

guest service

hospitality

front office

guest check-in

guest checkout

customer service

payment processing

part-time

frederick md

hilton garden inn

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, dental, and vision insurance
• paid time off
• 401(k)
• DailyPay access to earned wages
• special team member hotel rates.

About the employer

Hilton Garden Inn - Frederick is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.