Front Desk Agent — Hotel Guest Services

Job overview

The Front Desk Agent — Hotel Guest Services role is onsite in Albuquerque, NM, with compensation of $14–$15 per hour. Comfort Inn and Suites Albuquerque North provides hotel accommodations and guest services. This role supports guests throughout their stays by managing check-in and checkout, reservations, payments, questions, and requests. The agent helps maintain an enjoyable guest experience through attentive service and accurate front-desk operations.

What you'll do

• Check guests in and out
• distribute room keys
• verify registration information
• process room payments and deposits
• take, cancel, and change reservations
• address guest questions and complaints
• process departures and payments
• answer calls and relay messages
• maintain reservation, vacancy, and room-assignment records
• provide hotel information
• handle wake-up calls and guest requests.

What we're looking for

Skills & competencies

front desk agent

hotel guest services

albuquerque nm

comfort inn and suites albuquerque north

part-time

7 a.m.–3 p.m.

3 p.m.–11 p.m.

11 p.m.–7 a.m.

guest check-in

reservations

customer service

$14–$15/hour

flexible schedule

weekend availability

Work arrangement

• Weekend coverage required

Benefits & perks

• Flexible schedule

Why this role

Multiple shifts are listed, including 11 p.m.–7 a.m.; Spanish is preferred.

About the employer

Comfort Inn and Suites Albuquerque North is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.