Part-Time Customer Service Specialist

Job overview

The Part-Time Customer Service Specialist is an onsite role based in East Greenbush, NY. Compensation is not specified for this position, which supports the retail store operations team at Sherwin-Williams. This role exists to drive store success by providing exceptional service to wholesale and retail customers. The specialist is responsible for product recommendations, sales goal achievement, and maintaining high visual and quality standards within the store.

What you'll do

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistently with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products, as needed, to customer specifications.
• Stock shelves and set up displays.
• Clean store equipment.
• Load/unload delivery trucks.
• Assist in making deliveries, as needed.
• Maintain in-stock and presentable condition assigned areas.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

What we're looking for

Skills & competencies

part-time

day shift

east greenbush ny

retail

customer service

sales

paint

sherwin-williams

onsite

weekend required

Work arrangement

• Weekend coverage required

Benefits & perks

• Health benefits including prescription savings, virtual physician visits, retirement, and saving benefits.

About the employer

Sherwin-Williams is hiring for this role. Industry: Paint and Wallpaper Retailers. Sector: 44.