Customer Service Representative — State Farm Agent Team Member

Job overview

The Customer Service Representative — State Farm Agent Team Member role is onsite in Chantilly, VA. The stated salary range is $40,000–$60,000 per year. The role supports Bill Thyen's insurance agency and its community clients.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with clients
• maintain accurate records of customer interactions
• coordinate with agency team members and anticipate client needs.

What we're looking for

Skills & competencies

customer service representative

state farm agent team member

full-time

chantilly va

bill thyen state farm agent

insurance

policy information

policy updates

claims processing

client follow-up

customer records

$40k–$60k per year

Work arrangement

• Weekend coverage required

Benefits & perks

• Agency-paid licensing, 401(k), performance-based bonus, flexible schedule, health insurance, paid time off, advancement opportunities, and training and development.

Why this role

The agency states that licensing is paid and describes internal growth opportunities for driven, sales-minded candidates.

About the employer

Bill Thyen - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.