Customer Service Representative, State Farm Agent Team

Job overview

The Customer Service Representative, State Farm Agent Team role is onsite in Athens, AL, with an annual salary of $30,000–$45,000. The position supports Brody Jackson’s growing insurance agency and its community members. The representative responds to customer inquiries, explains policy information, assists with policy changes, processes claims, and follows up with customers. Accurate records and coordination with agency colleagues help deliver customer experiences that support the agency’s growth.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service

insurance agency

athens al

brody jackson state farm agent

policy information

policy changes

claims processing

customer records

full-time

communication skills

multitasking

performance bonus

Work arrangement

• Weekend coverage required

Benefits & perks

• License reimbursement, 401(k), performance bonus, flexible schedule, health insurance, paid time off, advancement opportunities, and training and development.

Why this role

The agency describes itself as a six-person team with a community focus and internal growth opportunities for driven, sales-minded candidates.

About the employer

Brody Jackson - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.