Retail Banking Expert – AI Trainer

Job overview

The Retail Banking Expert – AI Trainer role is remote, with the listing location in Charlotte, NC. Compensation is $60–$70 per hour. Mercor connects creative and technical talent with leading AI research labs. The role creates realistic enterprise retail-banking scenarios and evaluation materials to help assess and improve AI model performance. It draws on hands-on banking expertise across lending, branch and digital operations, risk, fraud, and compliance.

What you'll do

• Construct enterprise retail-banking scenarios covering deposit and lending operations, branch-network decisions, and regulatory reviews
• build tasks across consumer lending, branch and digital banking, credit risk, underwriting, fraud prevention, and customer experience
• develop scenarios involving core banking, loan origination, CRM, and fraud or AML tools
• apply banking frameworks and produce reference policies, risk assessments, and operational narratives
• author rubrics that distinguish authentic banking judgment from generic recall.

What we're looking for

Skills & competencies

retail banking expert

ai trainer

remote

mercor

contract

consumer lending

branch operations

credit risk

underwriting

fraud prevention

kyc/aml

$60–$70/hr

Work arrangement

• Weekend coverage required

Why this role

Remote contract opportunity requiring at least five years of relevant experience at a Fortune 500 retail bank and direct ownership of large-scale banking operations, portfolios, or compliance programs.

About the employer

Mercor is hiring for this role. Industry: All Other Professional, Scientific, and Technical Services. Sector: 54.