Veterinary Medical Client Service Representative

Job overview

The Veterinary Medical Client Service Representative role is onsite in Odessa, FL, with compensation of $15–$18 per hour. The typical schedule is Tuesday, Thursday, and Friday from 2:00–6:00, Wednesday from 9:00–5:00, and Saturdays from 8:00–4:00, with a possible rotation; average hours are 20–28 per week. Good Shepherd Pet Hospital provides veterinary medical care and client service. As the first and last point of contact for clients, the representative coordinates appointments and patient flow, communicates care information, and supports the veterinary team. Accurate records and compassionate service help clients navigate their pets’ care.

What you'll do

• Greet clients and patients in person and by phone
• schedule appointments and manage patient flow
• communicate medical information, estimates, and discharge instructions
• process payments and maintain medical records and client accounts
• coordinate with veterinarians and technicians
• handle stressful or emotional situations with empathy and professionalism.

What we're looking for

Skills & competencies

veterinary medical client service representative

odessa fl

good shepherd pet hospital

part-time

onsite

$15–$18/hr

20–28 hours

veterinary client service

appointment scheduling

patient flow

medical records

saturday schedule

Work arrangement

• Weekend coverage required

Why this role

Part-time schedule averaging 20–28 hours weekly; veterinary CSR or veterinary medical setting experience preferred; veterinary terminology knowledge or willingness to learn; practice management software proficiency is a plus.

About the employer

Good Shepherd Pet Hospital is hiring for this role. Industry: Veterinary Services. Sector: 54.