Agency Manager

Job overview

The Agency Manager role is onsite in Tampa, FL, with compensation of $60,000–$75,000 per year. The role supports the State Farm agent by overseeing agency office operations, staff, customer service, and sales support. The manager coordinates workflows, supervises and develops staff, supports sales processes, and maintains compliance and accurate reporting. These responsibilities help the agency meet its service, productivity, and sales goals.

What you'll do

• Manage daily office operations, scheduling, supplies, and professional environment
• maintain office equipment and coordinate repairs or upgrades
• train, supervise, and support staff
• assign tasks and provide feedback
• support sales goals
• ensure professional customer service and resolve escalated inquiries
• assist with quoting, policy changes, and follow-ups
• track leads, appointments, and conversions
• support marketing and community outreach
• maintain compliance, reports, and audit records.

What we're looking for

Skills & competencies

agency manager

insurance agency

office operations

staff supervision

sales support

customer service

compliance

property and casualty license

life and health license

tampa fl

chelsey loper state farm agent

$60k–$75k

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k) matching, performance-based bonus, competitive salary, flexible schedule, advancement opportunity, paid time off, and training and development.

Why this role

Requires 2-20 Property and Casualty and 2-15 Life and Health licenses, plus experience in office management, administration, sales, or customer service at State Farm.

About the employer

Chelsey Loper - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.