Customer Service Supervisor (Aviation) - Honolulu, HI

Job overview

The Customer Service Supervisor leads a team of agents in providing comprehensive passenger support, including ticketing, check-in, and baggage services at the Honolulu airport. This onsite role in Honolulu, HI, offers compensation that is not specified in the current posting, and supports the Unifi Aviation team in delivering exceptional service. This role exists to oversee customer service operations and ensure team performance meets company standards. The supervisor contributes to team goals by mentoring staff, resolving complex passenger issues, and maintaining a safe and welcoming environment.

What you'll do

• Lead customer service teams, manage ticketing and check-in processes, resolve passenger complaints, monitor safety compliance, and promote equal opportunity policies.

What we're looking for

Skills & competencies

full-time

day shift

honolulu hi

unifi aviation

customer service supervisor

aviation

leadership

flight privileges

401k

weekly pay

onsite

Work arrangement

• Weekend coverage required

Benefits & perks

• Flight privileges, 401k, weekly pay, medical/dental/vision, PTO.

Why this role

Flight privileges after 30 days; leadership role in aviation services.

About the employer

Unifi Aviation, LLC is hiring for this role. Industry: Other Airport Operations. Sector: 48.