Patient Service Representative — Dermatology

Job overview

The Patient Service Representative — Dermatology role is onsite in Alcoa, TN, with a Monday–Thursday schedule of 7:15 a.m.–4:00 p.m. and Friday hours of 7:15 a.m.–12:00 p.m. Compensation is not specified. The position supports Blount Dermatology Specialists, part of University Physicians’ Association. This role supports patient access and clinic operations by welcoming patients, maintaining registration and insurance details, scheduling appointments, and helping keep patient flow moving. It also handles registration and billing inquiries and directs medical-care questions to a nurse or physician.

What you'll do

• Greet patients
• ensure required electronic health record and billing forms are completed
• maintain demographic and insurance information
• verify insurance eligibility and collect co-pays
• process arrivals to support patient flow
• answer registration and billing inquiries
• refer medical-care or treatment questions to a nurse or physician
• schedule patients with the appropriate physician
• scan documents into the electronic health record.

What we're looking for

Skills & competencies

patient service representative

dermatology

alcoa tn

university physicians' association

onsite

monday–thursday 7:15 am–4:00 pm

friday 7:15 am–12:00 pm

patient registration

insurance verification

appointment scheduling

electronic health records

prior medical experience required

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision insurance
• 401(k) with company match and immediate vesting
• short- and long-term disability
• life and critical illness insurance
• flexible spending and health savings accounts
• paid time off, sick and bereavement leave, paid holidays
• employee assistance program.

Why this role

Prior medical experience is required. Benefits include medical, dental, and vision insurance; 401(k) with company match and immediate vesting; disability and life insurance; critical illness coverage; flexible spending and health savings accounts; paid time off, sick and bereavement leave, paid holidays, and an employee assistance program.

About the employer

University Physicians' Association is hiring for this role. Industry: Offices of Physicians (except Mental Health Specialists). Sector: 62.