Patient Representative

Job overview

The Patient Representative role is onsite in Savannah, GA, and compensation is not specified. The full-time position supports SouthCoast Health’s Savannah location and serves as a first and last point of contact for patients and their families. The representative helps patients navigate clinic visits by greeting them, providing information, monitoring physician schedules for wait-time updates, and collecting co-pays where applicable. The role also protects patient confidentiality and follows clinic protocols when emergencies arise.

What you'll do

• Greet patients and family members professionally
• provide directions, information, and assistance
• monitor physician schedules and alert patients to wait times
• maintain confidentiality of pertinent medical information
• collect co-pays where applicable
• follow clinic protocol to alert appropriate personnel in emergencies.

What we're looking for

Skills & competencies

patient representative

southcoast health

savannah ga

patient services

clinic reception

patient greeting

wait-time updates

patient confidentiality

co-pay collection

healthcare customer service

computer skills

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, HSA/FSA, vision, dental, life, long-term disability, and supplemental insurance
• paid time off
• holidays
• 401(k) with employer contribution
• bereavement leave
• jury duty leave.

Why this role

The posting lists health, HSA/FSA, vision, dental, life, long-term disability, and supplemental insurance; paid time off; holidays; a 401(k) with employer contribution; bereavement leave; and jury duty leave.

About the employer

SouthCoast Health is hiring for this role. Industry: Offices of Physicians (except Mental Health Specialists). Sector: 62.