Customer Service Representative, Accounts Receivable Expeditor

Job overview

The Customer Service Representative, Accounts Receivable Expeditor role is onsite in Euclid, OH, with pay of $20–$28 per hour and a Monday–Friday schedule from 7:30 a.m. to 4:00 p.m. The role supports industrial distributor customers of a family-owned fastener manufacturer. The representative processes orders, prepares quotes, coordinates shipments, and resolves customer questions and delivery concerns. Accurate order and account records, invoice support, and coordination with warehouse and internal teams help maintain reliable customer service.

What you'll do

• Enter and process customer orders
• prepare quotes
• coordinate shipments with the warehouse
• send invoices and issue credits for short shipments and returns
• provide material certifications
• follow up on orders and delivery concerns
• resolve customer problems
• maintain accurate customer and order information in internal systems.

What we're looking for

Skills & competencies

customer service representative

accounts receivable

euclid oh

the reserves network

industrial distributors

order processing

quotes

shipment coordination

erp system

monday–friday

7:30 a.m.–4:00 p.m.

$20–$28/hr

Work arrangement

• Weekend coverage required

Benefits & perks

• The posting describes competitive pay, a first-shift Monday–Friday schedule, and a temp-to-hire opportunity
• no specific benefits are detailed.

Why this role

Requires at least three years of customer service experience in manufacturing or distribution and experience with an ERP or order management system. Temp-to-hire, with direct hire considered for the right candidate.

About the employer

The Reserves Network Inc is hiring for this role. Industry: Bolt, Nut, Screw, Rivet, and Washer Manufacturing. Sector: 33.