Member Services Representative

Job overview

The Member Services Representative role is onsite in Melbourne, FL. Compensation is not specified. The position supports Planet Fitness members, prospective members, and guests by providing customer service at the club’s front desk. The role helps create a positive member experience by handling front desk activities, assisting with membership needs, and responding to questions and concerns. It also supports club operations by helping maintain neatness and cleanliness.

What you'll do

• Greet members, prospective members, and guests
• answer phones and assist callers
• check members into the system
• sign up new members
• give tours to prospective members
• update member accounts
• respond to questions and concerns and escalate as needed
• help maintain club neatness and cleanliness.

What we're looking for

Skills & competencies

member services representative

part-time

melbourne fl

planet fitness

customer service

front desk

member check-in

new member sign-up

club tours

account updates

401(k)

health insurance

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k) and health insurance.

Why this role

The posting lists 401(k) and health insurance.

About the employer

Planet Fitness - Eclipse Fitness Group is hiring for this role. Industry: Fitness and Recreational Sports Centers. Sector: 71.