Client Success Expert (Commercial Team)

Job overview

The Client Success Expert role is fully remote; the listing identifies Detroit, MI, but does not specify a remote geographic scope. Compensation is not specified. The role supports INFUSE’s client relationships and delivery of its solutions. The position helps clients achieve their objectives by coordinating solution delivery, communicating initiative progress, addressing requests and escalations, and identifying opportunities for growth in collaboration with sales teams.

What you'll do

• Build and maintain client relationships
• ensure timely and successful delivery of solutions according to client needs
• communicate monthly and quarterly initiative progress to stakeholders
• identify territory opportunities and collaborate with sales
• assist with client requests and escalations
• support administrative and operational tasks such as data entry, system updates, and schedule management.

What we're looking for

Skills & competencies

client success expert

commercial team

remote

infuse

client relationships

client success

solution delivery

stakeholder communication

sales collaboration

issue escalation

administrative support

Work arrangement

• Weekend coverage required

About the employer

INFUSE is hiring for this role. Industry: Process, Physical Distribution, and Logistics Consulting Services. Sector: 54.