Front Desk Agent

Job overview

The Front Desk Agent role is onsite in Fort Lauderdale, FL. Compensation is $17–$18 per hour. The position supports hotel guests and the front desk team at a property operated by Lodging Dynamics Hospitality Group, a national hospitality management company. The agent handles reservations, guest registration, room assignments, and guest requests while resolving minor complaints and escalating major issues. The role contributes to a courteous, reliable guest experience and hotel operations.

What you'll do

• Book guest reservations or coordinate with the reservation center
• register guests and assign rooms
• prepare for group check-ins, check-outs, and VIP arrivals
• handle guest records confidentially
• answer and route calls and take messages
• respond to guest requests and complaints
• resolve minor complaints and inform a supervisor of major issues.

What we're looking for

Skills & competencies

front desk agent

hotel

guest services

reservations

guest check-in

customer service

fort lauderdale fl

lodging dynamics

$17–$18/hour

hospitality

Work arrangement

• Weekend coverage required

Benefits & perks

• Hotel partner travel discounts
• paid time off
• wellness program
• health, dental, vision, 401(k), and supplemental benefits.

Why this role

The posting describes a people-first culture and hotel partner travel discounts.

About the employer

Lodging Dynamics is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.