Hotel Front Desk Attendant

Job overview

The Hotel Front Desk Attendant role is onsite in Overland Park, KS. Compensation is $15–$18 per hour. The position supports guest services at Sonesta Essentials Hotel Overland Park. The role helps deliver a positive guest experience by welcoming guests, managing reservations and accounts, answering questions, and addressing complaints. Coordination with housekeeping helps ensure rooms are ready for arriving guests.

What you'll do

• Keep guest information current and accurate
• greet, check in, and check out guests
• distribute keys and room assignments and record credit card information
• address customer complaints
• manage bookings and answer questions about rooms, amenities, rates, requests, and rewards programs
• coordinate with housekeeping on room readiness.

What we're looking for

Skills & competencies

hotel front desk attendant

overland park ks

sonesta essentials hotel

guest services

hotel reservations

check-in and check-out

customer service

room bookings

microsoft office

reservation management systems

$15–$18/hr

Work arrangement

• Weekend coverage required

Why this role

The posting prefers at least one year of hotel industry experience or related work and familiarity with Microsoft Office and reservation management systems.

About the employer

Sonesta Essentials Hotel Overland Park is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.