Collection Specialist

Job overview

The Collection Specialist role is onsite in Pompano Beach, FL. Compensation is not specified. United Water Restoration Group provides emergency fire, water, and mold restoration services and works to restore damaged properties to their pre-loss condition. The role develops and monitors collections strategy, assesses accounts receivable, and addresses payment issues and disputes. It supports the company's financial performance by reducing bad-debt losses and coordinating account information across internal teams and clients.

What you'll do

• Analyze payment trends and alert management as needed
• resolve client claims and disputed items
• handle escalated credit and collections decisions
• analyze credit and financial information
• partner with internal departments
• communicate account and portfolio status with field operations and headquarters
• manage escalations and exceptions
• provide department performance metrics
• minimize bad-debt losses
• participate in continuous improvement projects.

What we're looking for

Skills & competencies

collection specialist

commercial collections

accounts receivable

payment analysis

dispute resolution

credit decisions

pompano beach fl

united water restoration group

microsoft office

monday–friday

8-hour shift

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k), dental insurance, health insurance, paid time off, and vision insurance.

Why this role

The posting describes the work as a collections supervisor function and prefers five years of commercial collections experience or an equivalent combination of education and experience.

About the employer

United Water Restoration Group of So. FL., Inc. is hiring for this role. Industry: Residential Remodelers. Sector: 23.