Client Success Coordinator

Job overview

Client Success Coordinator is a remote, full-time role; the listing location is Virginia Beach, VA, and the posting describes the position as remote without specifying a geographic work scope. Compensation is not specified. CI Azumano provides travel management services to businesses, governments, and personal travelers, including traveler support and travel program solutions. The coordinator serves as a trusted advisor to key small-business accounts, developing relationships and identifying tailored solutions that add client value and support revenue growth. The role coordinates across internal teams and suppliers to address client needs, improve program performance, and maintain service standards.

What you'll do

• Develop client relationships and loyalty
• represent the company with internal and external stakeholders and selected prospects
• keep departments informed of client goals
• identify objections and coordinate solutions
• interpret contracts and guide internal stakeholders on service-level commitments
• negotiate to deliver client value and meet company goals
• review program performance and identify revenue growth and cost savings
• provide analysis, reporting, issue resolution, and account-management support.

What we're looking for

Skills & competencies

client success coordinator

full-time

remote

ci azumano

travel management

small-business accounts

client relationships

revenue growth

supplier negotiations

program performance

account management

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, vision, life, and disability coverage
• voluntary benefits
• health savings and flexible spending accounts
• 401(k)
• paid leave programs for eligible full-time employees
• professional development and recognition programs.

Why this role

The posting describes a remote position and notes a hiring preference for Seneca or Native individuals; veterans with relevant expertise are encouraged to apply.

About the employer

CI Azumano is hiring for this role. Industry: All Other Travel Arrangement and Reservation Services. Sector: 56.