Automotive Service Advisor / Writer

Job overview

The Automotive Service Advisor / Writer role is onsite in Fort Worth, TX, at 7333 Oakmont Blvd. The posting states up to $75,000 for highly qualified candidates and describes a Monday–Friday schedule, 7 a.m.–6 p.m., with weekends off. The role helps customers understand vehicle repairs and supports the repair shop’s workflow. The advisor guides customers through the repair process, communicates vehicle status, and presents repair solutions clearly. By coordinating customer service and shop workflow while maintaining honest communication, the advisor helps build lasting customer relationships and ensure satisfaction.

What you'll do

• Greet customers
• explain repair solutions clearly
• manage store workflow
• sell services honestly and with integrity
• communicate professionally by phone
• build customer relationships
• coordinate and participate in customer service activities
• shuttle customers as needed in a branded vehicle
• help ensure repairs meet specifications
• assist other employees as needed.

What we're looking for

Skills & competencies

automotive service advisor

service writer

automotive customer service

repair process

customer relations

automotive sales

fort worth tx

christian brothers automotive

up to $75k

monday–friday

7 a.m.–6 p.m.

weekends off

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid vacation, paid holidays, healthcare benefits, matching retirement plans, ongoing training and career advancement, and employee appreciation events.

Why this role

Requires a current driver’s license, an acceptable driving record, proficiency with Windows-based software and automotive store applications, and 3+ years of automotive customer service or service advisor/writer/sales experience. The posting states the shop is closed every weekend and lists paid vacation, paid holidays, healthcare benefits, matching retirement plans, and ongoing training.

About the employer

Christian Brothers Automotive is hiring for this role. Industry: General Automotive Repair. Sector: 81.