Manager, Configuration Center of Excellence

Job overview

The Manager, Configuration Center of Excellence role is an office position requiring onsite work an average of three days per week, with listed office locations in Minnetonka, MN, and Madison, WI. Compensation is listed as $100,300–$172,000 per year; the typical hiring range is $100,300–$150,465. Medica is a nonprofit health plan serving members across several states. The manager leads Business Analysts and Quality Auditors and advances the Configuration Center of Excellence’s strategy, governance, and operating standards. The role improves configuration quality, reduces operational risk, and supports scalable delivery through audit oversight, process improvement, training, requirements management, and cross-functional partnership.

What you'll do

• Establish configuration quality standards, audit frameworks, and governance processes
• oversee configuration audits and reporting
• lead continuous improvement and claims impact support
• improve work intake, prioritization, assignment, and tracking
• oversee training materials and knowledge management
• lead Business Analyst support for initiatives and requirements management
• coach and develop the team
• monitor quality metrics, operational KPIs, and dashboards.

What we're looking for

Skills & competencies

configuration center of excellence

manager

healthcare operations

quality auditing

governance

claims impact

process improvement

business analysts

quality auditors

minnetonka mn

madison wi

medica

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision
• paid time off and holidays
• paid volunteer time off
• 401(k) contributions
• caregiver services
• incentive plan eligibility may apply.

Why this role

The posting states the office role averages three onsite days per week and is open to candidates near Minnetonka, MN, or Madison, WI. Medica does not offer work visa sponsorship.

About the employer

Medica Services Company LLC is hiring for this role. Industry: Direct Health and Medical Insurance Carriers. Sector: 52.