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Customer Service Representative (Bilingual)

Maximus · Brownsville, TX · Maximus Healthcare Services

Compensation

$16.5 – $16.5 /hr

Employment type

Full-time

Work setting

On-site

Location

Brownsville, TX

Schedule

Day shift

Posted

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Job overview

The Customer Service Representative (Bilingual) is an onsite role based in Brownsville, TX. Compensation is $16.50 per hour, and this position supports the Maximus healthcare services department. This role exists to provide compassionate support to individuals navigating healthcare programs. The representative assists community members with understanding and accessing complex benefits through telephone and digital channels.

What you'll do

  • Provide timely responses to inquiries
  • assist with online applications
  • maintain knowledge of client regulations
  • follow HIPAA rules
  • use computerized tracking systems.

What we're looking for

Skills & competencies
full-time
day shift
brownsville tx
bilingual
spanish
customer service
healthcare
maximus
hipaa
support
$16.50/hr
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Company-paid medical, 401(k) with match, 11 paid holidays, tuition reimbursement.

Why this role

10% shift differential for evening hours, no cold calls, tuition reimbursement.

About the employer

Maximus is hiring for this role. Industry: Offices of All Other Miscellaneous Health Practitioners. Sector: 62.

Additional details

Industry sector
62
Industry
Offices of All Other Miscellaneous Health Practitioners
Occupation code
43-4051.00
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