Case Manager II – Benefits and Eligibility

Job overview

The Case Manager II – Benefits and Eligibility role is primarily in-office in Minneapolis, MN, with flexibility for occasional remote work or schedule adjustments as operational needs allow. Compensation is $26 per hour. The role supports Minneapolis Public Housing Authority residents and Agate Housing and Services’ mission to end homelessness and relieve hunger. The case manager provides resident-centered benefits navigation and recertification support to strengthen housing stability and overall well-being. The role helps residents understand eligibility requirements, complete applications and renewals, address barriers, and connect with community resources while coordinating with housing staff and service partners.

What you'll do

• Provide resident-centered case management focused on benefits access, income stability, and housing stability
• identify resident needs, strengths, goals, and potential eligibility
• assist with benefit applications, renewals, MPHA recertifications, income updates, verification documents, and deadlines
• explain notices and connect residents with agencies and community resources
• develop service goals and follow-up plans
• provide on-site office hours, outreach, and individual meetings, including requested in-home visits when appropriate
• document services and maintain confidentiality
• travel between assigned MPHA properties.

What we're looking for

Skills & competencies

case manager ii

benefits navigation

eligibility

housing stability

public housing

resident services

recertification support

community resources

minneapolis mn

agate housing and services

$26/hr

occasional remote flexibility

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, vision, paid dental, group term life, 401(k) profit sharing, four weeks of PTO, and 11 holidays.

Why this role

Requires a bachelor’s degree in social work, human services, or a related field, or at least two years of experience in a similar role. A valid Minnesota driver’s license, personal vehicle, required insurance coverage, and background checks are required. The posting lists medical, vision, paid dental, group term life, 401(k) profit sharing, four weeks of PTO, and 11 holidays. Travel between assigned properties is required.

About the employer

Agate Housing and Services is hiring for this role. Industry: Other Individual and Family Services. Sector: 62.