Guest Services Staff - University of Wisconsin - Madison

Job overview

The Guest Services Staff member at the University of Wisconsin - Madison is an onsite role based in Janesville, WI. Compensation is not specified beyond the hourly rate mentioned in the source, and this position supports the event operations team at the university. This role exists to provide exceptional service and create memorable experiences for event attendees. The staff member is responsible for welcoming guests, providing information, and ensuring smooth event operations through proactive assistance and crowd management.

What you'll do

• Provide customer service, assist with event setup, monitor event areas for cleanliness, answer guest questions, guide guests, address inquiries, collaborate with vendors, assist with crowd management, and adhere to venue policies.

What we're looking for

Skills & competencies

part-time

day shift

janesville wi

best crowd management

guest services

hospitality

customer service

event staff

onsite

no degree required

Work arrangement

• Weekend coverage required

Benefits & perks

• Competitive pay, career growth opportunities, training and development, flexible scheduling, and a supportive work environment.

Why this role

Focus on customer experience and hospitality in a university event setting.

About the employer

BEST Crowd Management is hiring for this role. Industry: Colleges, Universities, and Professional Schools. Sector: 61.