Retail Returns Specialist

Job overview

The Retail Returns Specialist works onsite in Wantagh, NY. Pay is $17.00 per hour. The role supports The UPS Store’s multi-location team across Long Island and New York City, with opportunities to learn additional store services and advance. This entry-level position builds customer-service and store-operations skills while helping customers complete returns accurately. The specialist greets customers, scans packages and labels, organizes returned merchandise, answers basic questions, and helps maintain an orderly service area.

What you'll do

• Greet customers
• assist with Amazon and other retail returns
• scan QR codes, labels, and packages
• follow return instructions and process transactions accurately
• prepare and organize returned merchandise
• answer basic customer questions
• handle packages carefully
• maintain a clean returns and customer-service area
• assist teammates during busy periods
• participate in training.

What we're looking for

Skills & competencies

retail returns specialist

part-time

wantagh ny

the ups store

customer service

amazon returns

package handling

retail operations

paid training

advancement opportunities

dental insurance

vision insurance

401(k) match

$17/hour

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid training, sick pay, dental and vision insurance, 401(k) with company match, employee discounts, free parking, and uniforms.

Why this role

Paid training and development; advancement opportunities; sick pay, dental and vision insurance, 401(k) with company match, employee discounts, free parking, and uniforms provided.

About the employer

The UPS Store #1002 is hiring for this role. Industry: Optical Goods Retailers. Sector: 45.