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Customer Service Representative — State Farm Agent Team Member

Matt Dubyoski - State Farm Agent · Indian Trail, NC · Customer service

Compensation

$45k – $65k /yr

Employment type

Full-time

Work setting

On-site

Location

Indian Trail, NC

Schedule

Day shift

Posted

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Job overview

The Customer Service Representative works onsite in Indian Trail, NC. Compensation is $45,000–$65,000 per year. The role supports Matt Dubyoski’s State Farm agency in delivering customer experiences that reinforce agency growth. The representative answers customer questions, assists with policy updates, processes claims, and maintains accurate interaction records. The role helps customers navigate their insurance needs while coordinating with agency colleagues and anticipating community members’ needs.

What you'll do

  • Answer customer inquiries and provide policy information
  • assist with policy changes and updates
  • process insurance claims and follow up with customers
  • maintain accurate records of customer interactions.

What we're looking for

Skills & competencies
customer service representative
state farm agent team member
onsite
indian trail nc
matt dubyoski agency
insurance customer service
policy information
policy updates
claims processing
customer records
health insurance
$45k–$65k/year
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Hiring bonus
  • 401(k)
  • performance bonus
  • health insurance
  • paid time off
  • training and development
  • flexible schedule
  • opportunity for advancement.

Why this role

The posting notes potential internal growth opportunities for driven and sales-minded candidates.

About the employer

Matt Dubyoski - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.

Additional details

Industry sector
52
Industry
Insurance Agencies and Brokerages
Occupation code
43-4051.00
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