Director of First Impressions

Job overview

The Director of First Impressions role is onsite in Hurricane, WV; compensation is not specified. At Bluegrass Land Title, LLC, the position combines reception and executive-assistant support for customers, the Operations team, managing partners, and management. The role helps create a welcoming customer experience while keeping office communications and document workflows organized. It supports efficient operations by routing visitors, calls, mail, and paperwork and by providing administrative assistance to leadership.

What you'll do

• Greet in-person customers and direct them to the appropriate people or closing rooms
• answer and route incoming calls
• clean and prepare closing rooms
• maintain guest hospitality supplies and reception-area materials
• keep employee contact lists current and available on the intranet
• process, scan, and file paperwork
• sort and distribute incoming mail and arrange outgoing mail
• prepare and maintain Word and Excel documents
• and provide correspondence and communication support to managing partners and the management team.

What we're looking for

Skills & competencies

director of first impressions

hurricane wv

bluegrass land title

reception

executive assistant

customer service

administrative support

call routing

document processing

office coordination

microsoft word

microsoft excel

full-time

Work arrangement

• Weekend coverage required

Why this role

Combines receptionist and executive-assistant responsibilities. A high school diploma or GED and prior front-facing customer service experience are required; administrative or executive-assistant experience is strongly preferred. Requires proficiency with Word, Excel, PowerPoint, Outlook, and standard office equipment.

About the employer

Bluegrass Land Title, LLC is hiring for this role. Industry: Title Abstract and Settlement Offices. Sector: 54.