Retail Assistant Manager, Vision

Job overview

The Retail Assistant Manager, Vision role is onsite in Dearborn Heights, MI. Compensation is not specified. The assistant manager supports the day-to-day operations of an SVS Vision retail office, including eyewear dispensing, patient care, team leadership, and financial performance. The role helps the Retail Office Manager develop the team and execute service, sales, and operational plans. By modeling customer service and patient care and leading the team in the manager’s absence, the assistant manager supports store performance and customer satisfaction.

What you'll do

• Assist with hiring, training, coaching, and performance management
• support store scheduling and compliance
• lead merchandise, operational, and customer service strategies
• model service, patient care, and selling techniques
• dispense eyewear according to professional standards
• support opening, closing, cash office, payroll, and alarm-call tasks
• develop business plans and follow up on sales actions.

What we're looking for

Skills & competencies

retail assistant manager

vision retail

optical store

eyewear dispensing

patient care

dearborn heights mi

svs vision

store operations

team leadership

customer service

abo/svs certification

weekend work

Work arrangement

• Weekend coverage required

Why this role

ABO/SVS certification is required within 12 months of hire or promotion. Optician experience is desired; supervisory experience with a customer service focus is preferred.

About the employer

SVS Vision, Inc. is hiring for this role. Industry: Optical Goods Retailers. Sector: 45.