Customer Service Representative

Job overview

The Customer Service Representative role is onsite in Salt Lake City, UT, and compensation is not specified. Alta Medical Specialties supplies medical products and solutions to healthcare professionals across the region. The representative supports healthcare clients and patients with product and order assistance.

What you'll do

• Respond to customer inquiries by phone, email, and other channels
• process orders, returns, and exchanges
• provide product, availability, and order-status information
• resolve complaints and escalate complex issues
• maintain customer records in the CRM
• coordinate with sales, logistics, and clinical teams
• and maintain product knowledge. The posting requires at least one year of customer service experience and a high school diploma or equivalent.

What we're looking for

Skills & competencies

customer service representative

medical products

healthcare clients

patient support

order processing

crm

product information

salt lake city ut

alta medical specialties

1+ year experience

high school diploma

401(k) matching

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k)
• 401(k) matching
• paid time off.

Why this role

Customer support is focused on medical products and healthcare professionals and patients.

About the employer

Alta Medical Specialties is hiring for this role. Industry: All Other Health and Personal Care Retailers. Sector: 45.