Help Desk Team Lead
Employment type
Full-time
Work setting
On-site
Location
Fairborn, OH
Schedule
Day shift
Posted
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Job overview
The Help Desk Team Lead is an onsite full-time position based in Fairborn, OH. The role supports mission-focused federal IT operations at Wright-Patterson Air Force Base through Delaware Nation Industries. This role exists to lead daily help desk and field service operations, ensuring customer issues are resolved according to contract requirements. The lead contributes to the team by coordinating technician workloads and maintaining high standards for ticket quality and process discipline.
What we're looking for
- Skills & competencies
- full-timeday shiftfairborn ohhelp deskit supportteam leadfederal itsecret clearancewright-patterson afbdelaware nation industries
- Work arrangement
- Weekend coverage required
Benefits & perks
- 100% Premium Coverage, 401K Match, Disability, Pet Insurance, Education Reimbursement
About the employer
Delaware Nation Industries is hiring for this role. Industry: Computer Facilities Management Services. Sector: 54.
Additional details
- Industry sector
- 54
- Industry
- Computer Facilities Management Services
- Occupation code
- 15-1232.00
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Listing ID: 6ac24e89-b952-4dc7-9cf7-87257379f27a